Effective Date: June 11, 2026
Dormotech is committed to protecting the privacy of our website visitors, clinical platform clients, and research partners. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit contact forms, or interact with our software infrastructure platforms.
1. Information We Collect
Information You Provide to Us
We collect information that you explicitly submit through our website forms, demo requests, or account setup portals. This includes:
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First name and last name
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Corporate or institutional email address
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Telephone number
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Company name and your professional job title
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Details regarding your sleep lab, clinic, or research goals
Information Collected Automatically
When you navigate our website, we automatically collect basic technical data to optimize performance and analyze traffic patterns. This includes your network IP address, browser type, device operating system, pages visited, and the dates of your visits. We utilize standard cookies to manage website sessions and improve user experience.
2. How We Use Your Information
We process your data to deliver enterprise software solutions and maintain clear business communication. Specifically, we use your information to:
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Schedule software walkthroughs, device configuration reviews, and technical demonstrations
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Provide, maintain, and support the Dormotech platform infrastructure
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Respond directly to your comments, questions, and support tickets
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Send important updates, security alerts, and administrative notifications
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Analyze website performance to improve user navigation and system design
3. Data Protection and Retention
We protect your information by utilizing industry standard technical and physical security frameworks. All data transmitted through our online channels uses secure encryption protocols.
We only retain your personal data for as long as necessary to fulfill the operational business purposes outlined in this policy, comply with our corporate legal obligations, resolve disputes, and enforce our service agreements.
4. Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We only share data with trusted service providers who help us operate our website, manage customer relationships, or conduct our business, provided those parties agree to keep all information strictly confidential.
We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
5. Your Privacy Rights
Depending on your geographic location, you may possess specific rights regarding your personal data. These rights can include:
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The right to access the personal information we hold about you
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The right to request that we correct inaccurate or incomplete data
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The right to request the permanent deletion of your personal data from our active records
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The right to withdraw your consent at any time where we rely on consent to process your information
To exercise any of these rights, please contact us directly through our primary contact portal.
6. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our technology or legal requirements. Any modifications will become effective immediately upon publishing the updated text to this page. We encourage you to review this document periodically to stay informed about how we safeguard your information.